GUEST: Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a chatbot for your business? Yes, if your goal is to create a more personalized experience with your customers without hiring additional staff. You shouldn’t […]
GUEST: Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a chatbot for your business? Yes, if your goal is to create a more personalized experience with your customers without hiring additional staff. You shouldn’t […]
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